Returns Policy
Faulty Or Damaged Goods
We pride ourselves on the quality of our products, so if you receive a print from us which is faulty or damaged we will replace it free of charge and without delay.
If an item arrives and the packaging or the item itself is clearly and significantly damaged, please take a photo showing the damage, refuse to accept the delivery and contact us immediately.
If you notice that an item is damaged after it has been delivered to you, please contact us within 3 days of receipt of your print at ..... and we will be happy to assist. If we require you to return the product to us, we will pay the cost of the return.
Cancellations And Changes
You may cancel or make changes to an order, up and until the time your order has been dispatched. In this case, we will reimburse you in the form of store credit or a full refund. After an order has been dispatched, cancellations or changes will not be possible. As we endeavor to send orders as quickly as possible, requests for cancellations or changes need to be made as soon as you can.
Change Of Mind
We recommend taking your time to select the perfect print for your space - or feel free to ask us for advice if you would like a second opinion! Similarly, please ensure you measure up carefully. A great trick is to cut a sheet of paper to the exact size of print that you're considering and blue-tack it to the wall. This will give you a really good sense of how the print will look in your space.
However if you have a change of heart once your print arrives, simply return your print to us within 14 days of the date on which you received it. We will exchange or replace your print for another of your choice (to the same value). All you pay for is the return postage of the goods.
Return Eligibility
The returned print needs to be in an 'as new' condition and complete with all original packaging. As you will remain responsible for the goods until they reach us, we recommend that you use a secure delivery method which requires a signature upon receipt and which insures you for the cost of the items being returned. If a product is returned to us that is not in 'as new' condition, we reserve the right to return the product to you in lieu of an exchange.
Our Change Of Mind returns policy is limited to one cycle of return and exchange per order.
Prints created to custom requirements are excluded from our Change Of Mind returns policy.
We pride ourselves on the quality of our products, so if you receive a print from us which is faulty or damaged we will replace it free of charge and without delay.
If an item arrives and the packaging or the item itself is clearly and significantly damaged, please take a photo showing the damage, refuse to accept the delivery and contact us immediately.
If you notice that an item is damaged after it has been delivered to you, please contact us within 3 days of receipt of your print at ..... and we will be happy to assist. If we require you to return the product to us, we will pay the cost of the return.
Cancellations And Changes
You may cancel or make changes to an order, up and until the time your order has been dispatched. In this case, we will reimburse you in the form of store credit or a full refund. After an order has been dispatched, cancellations or changes will not be possible. As we endeavor to send orders as quickly as possible, requests for cancellations or changes need to be made as soon as you can.
Change Of Mind
We recommend taking your time to select the perfect print for your space - or feel free to ask us for advice if you would like a second opinion! Similarly, please ensure you measure up carefully. A great trick is to cut a sheet of paper to the exact size of print that you're considering and blue-tack it to the wall. This will give you a really good sense of how the print will look in your space.
However if you have a change of heart once your print arrives, simply return your print to us within 14 days of the date on which you received it. We will exchange or replace your print for another of your choice (to the same value). All you pay for is the return postage of the goods.
Return Eligibility
The returned print needs to be in an 'as new' condition and complete with all original packaging. As you will remain responsible for the goods until they reach us, we recommend that you use a secure delivery method which requires a signature upon receipt and which insures you for the cost of the items being returned. If a product is returned to us that is not in 'as new' condition, we reserve the right to return the product to you in lieu of an exchange.
Our Change Of Mind returns policy is limited to one cycle of return and exchange per order.
Prints created to custom requirements are excluded from our Change Of Mind returns policy.