Returns Policy

Faulty Or Damaged Goods
We pride ourselves on the quality of our products, so if you receive a print from us which is faulty or damaged we will replace it free of charge and without delay.

If an item arrives and the packaging or the item itself is clearly and significantly damaged, please take a photo showing the damage, refuse to accept the delivery and contact us immediately.

If you notice that an item is damaged after it has been delivered to you, please contact us within 3 days of receipt of your print at info.simplewallart@gmail.com and we will be happy to assist. 

Cancellations And Changes
You may cancel or make changes to an order, up and until the time your order has been dispatched. In this case, we will reimburse you in the form of store credit or a refund. After an order has been dispatched, cancellations or changes will not be possible. As we endeavor to send orders as quickly as possible, requests for cancellations or changes need to be made as soon as you can.

Change Of Mind
We recommend taking your time to select the perfect print for your space - or feel free to ask us for advice if you would like a second opinion! Similarly, please ensure you measure up carefully. A great trick is to cut a sheet of paper to the exact size of print that you're considering and blue-tack it to the wall. This will give you a really good sense of how the print will look in your space.

As all artworks are made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or minor color variations resulting from screen-to-print differences.

Return Eligibility
The returned print needs to be in an 'as new' condition and complete with all original packaging. As you will remain responsible for the goods until they reach us, we recommend that you use a secure delivery method which requires a signature upon receipt and which insures you for the cost of the items being returned. If a product is returned to us that is not in 'as new' condition, we reserve the right to return the product to you in lieu of an exchange.

Please note that slight variations in color are not considered defects and are not eligible for return or refund. While we make every effort to accurately represent our artwork, actual print colors may vary slightly from what you see on screen due to differences in monitor, mobile device, display settings, and printing processes.